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LigoFlow Terms of Service

Terms for creating an account and using LigoFlow, including the three-month trial.

Version terms.consumer.v1 · Effective 2026-08-17

1. Acceptance and scope

These Terms of Service govern your use of LigoFlow's website, account, workspace, and AI-assisted project management features. By creating an account, you confirm that you can accept these terms for yourself or the organization you represent.

2. Three-month trial

Eligible new self-service accounts receive a three-month trial. No payment card is required and no charge is made to start or use the trial. Continuing with paid features after the trial requires a separate plan selection and payment confirmation.

The trial is subject to the published feature and usage limits. LigoFlow may prevent duplicate or abusive trial use.

3. Accounts and authorized sources

Each customer must ensure that its users, administrators, and connected applications are authorised to create accounts, invite users, configure workspaces, connect sources, select monitored content, and direct the service. Customers must protect credentials, use supported connection paths, keep account information accurate, and promptly report suspected unauthorised access.

A connector authorisation does not automatically authorize every source, destination, action, or person. Workspace policy, provider capability, permissions, and approval requirements continue to apply.

4. Acceptable use

Customers and users must not use the service to violate law or third-party rights; bypass access controls; submit malware, secrets, or unauthorised data; interfere with the service; probe or reverse engineer it except where law cannot be excluded; or instruct the service to make unauthorised, harmful, discriminatory, deceptive, financial, destructive, security-sensitive, or irreversible actions.

Mandatory rights that cannot lawfully be excluded remain unaffected.

5. Customer content and privacy

Customers retain their rights in customer content and give LigoFlow the limited permission needed to host, process, secure, and provide the requested service. Customers are responsible for having authority to submit and connect that content.

The Privacy Policy explains how personal data is handled. An applicable customer agreement or data-processing addendum may add terms for an organization.

6. AI-assisted output

AI-assisted output may be incomplete, inaccurate, or unsuitable for a particular purpose. Customers must review output and configure appropriate human approval, permission, policy, and risk controls. LigoFlow does not represent that every proposed action will be executed, that an external system will accept an action, or that a queued or browser-return state is a completed result.

Material external actions remain subject to connector capability, workspace policy, permissions, confidence, budget, and approval requirements.

7. Third-party services

Connected platforms, identity providers, payment providers, hosting providers, and AI providers may have separate terms, availability, data-use policies, fees, and technical limits. Customers are responsible for the services they select and authorize.

8. Fees and taxes

No payment card is required and no charge is made during the three-month trial. Any later paid plan, tax, renewal, refund, or commercial commitment is shown before confirmation and may also be governed by an order form or customer agreement.

9. Intellectual property

LigoFlow and its licensors retain their rights in the service, software, documentation, and marks. Customers retain their rights in customer content. These terms grant only the limited rights needed to use and provide the service.

10. Confidentiality

Each party must protect non-public business, security, product, and customer information, use it only for the service relationship, and disclose it only when authorized or legally required.

11. Suspension, termination, and data handling

We may suspend or terminate access when needed to protect the service, prevent abuse, enforce these terms, or comply with law. After termination, customer data is handled under the applicable retention controls, Privacy Policy, data-processing terms, and legal obligations.

12. Disclaimers and liability

The service and AI-assisted output are provided subject to the warranties and remedies that cannot be excluded under applicable law. To the extent permitted by law, neither party is responsible for indirect or consequential loss arising from use of the service.

13. Changes, general terms, and contact

We may change the service or these terms and will publish a new version when the terms change. An applicable order form or customer agreement controls if it expressly conflicts with these terms. Mandatory rights under applicable law remain unaffected.

Questions may be sent to support@ligoflow.ai.

14. Confidentiality

If you receive non-public information from us that is marked confidential...

15. Disclaimers

The Services and AI outputs are provided on an "as is" and "as available" basis...

16. Limitation of Liability

To the extent permitted by applicable law, our total liability is limited to the amount paid in the twelve months preceding the event.

Data Protection Carve-Out: Notwithstanding any other provision, neither party's liability for obligations under applicable data protection laws (including GDPR and Moldova Law No. 133/2011) that cannot be limited by contract shall be limited or excluded. Our liability under data protection law is governed by Art. 82 GDPR and applicable Moldovan civil law.

17. Indemnification

If you are an organisation or a business user...

18. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Moldova, and disputes shall be resolved by the competent courts located in Chișinău, Moldova.

EU Customer Alternative: For Customers established in the European Union or EEA, either party may elect to have these Terms governed by the law of the Republic of Ireland, with jurisdiction in the Irish courts, by written notice.

19. Changes to These Terms

We may update these Terms from time to time...

20. Entire Agreement and Severability

These Terms constitute the entire agreement between you and us...

21. Assignment

You may not assign or transfer your rights or obligations...

22. Contact Information

For any questions about these Terms, contact us at:

Email: legal@ligoflow.ai
Address: Mentorax S.R.L., 15 Sfatul Țării Street, Chișinău, MD-2012, Moldova